Privacy policy

The Privacy Policy means the conditions under which BELSTA SRL, CIF 50916595, based in Bucharest, Sector 2, uses your personal data. The data we request from you are those data that help us identify you when you use the site. We assure you that this data will be used only in accordance with this privacy statement and for the exclusive purpose for which it was collected.

BELSTA SRL, as the owner of the website www.belsta.eu, respects the confidentiality and security of the processing of personal data of each person who visits this website to place online orders.

According to legal provisions, BELSTA SRL is obliged to manage, securely and only for the specified purposes, the personal data you provide to us.

According to the GDPR, you have the right to information, access, rectification or erasure, restriction, portability, withdrawal of consent at any time and the right not to be subject to a decision based solely on automated processing, including profiling.

You have the right to request the deletion of personal data from our database at any time through the following channels: by email at info@belsta.eu or by post to our registered office.

DATA COLLECTED

• Name and surname
• Date of birth information
• IP
• Contact information, including email address
• Demographic information, such as zip code, address, preferences and interests
• Other information relevant for market research or special offers.

THE PURPOSE OF DATA COLLECTION IS:

• Informing users about the status of their account on www.belsta.eu;
• Informing users/customers about the evolution and status of orders;
• Evaluation of the products and services offered;
• For advertising, marketing and publicity, statistics.

DATA COLLECTION METHOD:

Newsletter registration form
In accordance with GDPR, the personal data requested in this form (name, email address) is used in good faith to periodically send you information about promotions, products and events. This personal data will be stored until you express your desire to unsubscribe, after which it will be destroyed. It may be transmitted to our partners who comply with GDPR rules, only in order to achieve the stated purpose.

Account creation form
According to GDPR, the personal data requested in this form (name, phone, address, e-mail address) are not used for marketing and/or statistical purposes. The data is collected to facilitate the process of placing orders, tracking them and keeping a history of your purchasing activity on this site. This information will be stored until you request the deletion of your account, except in situations where the data entered are the basis of confirmed orders for which invoices have been issued, according to Romanian legislation in force.

Order form
The personal data requested in this form (name, telephone number, e-mail address, postal address) are used for the purpose of fulfilling the contractual obligations arising from the distance sales contract. The e-mail address will be used to confirm the order, send the invoice and inform you about the tracking of the package. The name, surname, telephone number and address will be used to create the shipping documents by the partner courier companies.

DATA DESTINATION

The recorded information is intended for use by the operator BELSTA SRL and is communicated only to certain recipients:

• Contractual partners and companies in the same group as the operator;
• Public authorities, only in the case of administrative or judicial requests;
• Freight forwarding agents.

WHAT WE DO WITH THE INFORMATION COLLECTED

We collect this information to:

• Maintaining an internal database record;
• Improving our products and services;

• Fulfillment of contractual obligations;
• Ability to send information about new products or special offers;
• Contacting users by email, phone, fax or mail.

GENERAL INFORMATION COLLECTED

By creating an account, accessing services and products, BELSTA SRL may process personal information that identifies a specific person.

YOUR ACCOUNTS ON WWW.BELSTA.EU

When creating an account, your first and last name, address, and email address are required. If you choose to order online, additional information is required for billing.

COLLECTION AND USE OF PERSONAL DATA BY BELSTA SRL

The information collected from the www.belsta.eu website, whether personal, demographic, collective or technical data, will be used for the purpose of administering account registration, resolving questions, improving our website and consulting users to increase the quality of the products and services offered.

DISCLOSURE AND TRANSMISSION OF PERSONAL INFORMATION

BELSTA SRL will not transmit (by sale or rental) your personal information to third parties, other than those mentioned.

YOUR RIGHT TO MODIFY AND DELETE YOUR DATA

According to GDPR, you have the right to information, access, rectification or erasure, restriction,

, portability, withdrawal of consent and the right not to be subject to a decision based solely on automated processing, including profiling.

CONTROL OF PERSONAL INFORMATION

You can choose to restrict the collection or use of your personal data using the following methods:

• Check an option on the completed form to indicate refusal to use the data for marketing purposes.
• Modify the marketing option by contacting the email address info@belsta.eu.

HOW LONG DO WE PROCESS PERSONAL DATA?

The data is processed throughout the duration of the contractual relationship and subsequently, in accordance with the legislation in force.

DATA SECURITY

We use security measures to protect information, including passwords and restricted access.